Get in touch with mine!

Hello! If you have any questions, comments or just want to say hello, please fill out the following form and we will contact you as soon as possible:

If you need help with an order or a return, please include your order number so we can help you faster. You can also review our frequently asked questions before contacting us, as you may find the answer you need there.

Thank you for choosing mine! We are happy to be part of you

Tailored answers to your questions

What are the customer service hours at losmios?

Our customer service hours are Monday through Friday from 9:00 am to 5:00 pm Colombia time.

How can I contact losmios if I have any questions or problems?

You can contact us through our online contact form or by sending us an email to

Do you offer international shipping?

Yes, we offer international shipping to various countries around the world.

How do I know the status of my order?

Once you make your purchase, you will receive an order confirmation email with the tracking number. You can track the status of your order online through the relevant carrier's website.

  • online support

    If you have any questions or issues that are not addressed in our FAQ, our online support team is available to help you. You can contact us through our online contact form or by sending us an email to One of our representatives will be happy to help you.

  • Customer feedback:

    In our customer feedback section, you can read comments and reviews from other customers who have purchased at losmios. Thus, you will be able to learn more about the quality of our products and services and find out what other customers think about their shopping experience in our online store.

  • Contact us on social networks:

    If you prefer to contact us through social networks, in this section you will find the links to our official Facebook, Instagram and Twitter accounts. Thus, you can send us a direct message or leave us a comment with your questions or suggestions.